We Have a Simple Return Policy for our Customers
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at admin@labocamama.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange . Please allow at least seven (7) days from the receipt of your item to process your return or exchange . We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged :
● Toothbrushes
● Tongue Brushes
● Tongue Scrapers
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● Certain products are not eligible for return because used goods cannot be sold to other customers, such as toothbrushes, tongue brushes, and tongue scrapers. However, a refund is allowed in instances of manufacturer defect, or shipping damage. The customer must provide a picture of the defect or damage, sent to admin@labocamama.com, to be eligible for a refund.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: